A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We only use (and store) non-essential cookies on your computer's browser or hard drive if you provide your consent.
|krank_session||Manages web sessions associated with the same user.|
|krank_ar||Allows you to remain logged in to Krank after closing your browser.|
Other Google Analytics cookies
|Used for web analytics provided to us by Google Analytics. The cookies distinguish site visitors and store website traffic information, like timestamps for site entry and exit, how visitors reached the site, and the number of times the visitor has been to the site. If you wish to disable Google Analytics on your browser, please visit the Google Analytics Opt-out.|
|Third party cookie that remembers you so that we can link chat conversations together to provide a better service. See https://www.tawk.to/privacy-policy/ for more information.|
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 2 years.
We are based within the EEA however some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal information will involve a transfer of data outside of the EEA.
Whenever we transfer your personal information outside of the EEA, we ensure it is protected by making sure at least one of the following safeguards is in place:
All other information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SHA 256. The SHA (Secure Hash Algorithm) is one of a number of cryptographic hash functions. A cryptographic hash is like a signature for a text or a data file. SHA-256 algorithm generates an almost-unique, fixed size 256-bit (32-byte) hash. Hash is a one way function - it cannot be decrypted back.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
All information you provide to us is stored on our secure servers or those of our third party data storage providers.
Where you are a registered user of Krank Limited, we will retain your data for as long as the account is active and you have not asked us to delete it, to ensure that we are able to assist you should you have any questions, feedback or issues in connection with your membership or if any legal issues arise.
Where we have used your personal information to contact you for marketing communications, if you have opted-in we will contact you at least every 2 years to ensure you are happy to continue receiving electronic communications; or
If you tell us that you no longer wish to receive marketing communications from us, we promise to stop sending them to you.
Where we have processed your data for any other reason (such as where you have contacted us with a question in connection with our services or contacted us thorough our web form) we will retain your data for 2 years.
You have the right to object to us handling your personal information when:
You have various rights under the data protection laws, which you can exercise by contacting us. The easiest way to do this is by email at [email protected].
Right of access
You are entitled receive confirmation as to whether your personal information is being processed by us, as well as various other information relating to our use of your personal information.
You also have the right to access your personal information which we are handling.
Right to rectification
You have the right to require us to rectify any inaccurate personal information we hold about you. You also have the right to have incomplete personal information we hold about you completed, by providing a supplementary statement to us.
Right to restriction
You can restrict our processing of your personal information where:
Where you exercise your right to restrict us from using your personal information, we will then only process your personal information when you agree, except for storage purposes and to handle legal claims.
Right to data portability
You have the right to receive your personal information in a structured, standard machine readable format and to send this to another organisation controlling your personal information.
This right only applies to your personal information we are handling because you consented to us using it or because there is a contract in place between us.
Right to erasure
You have the right to require us to erase your personal information which we are handling in the following circumstances:
Right to complain
You have the right to lodge a complaint with the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates.
Our site connects you to different websites. If you follow a link to any of these websites or use our services, please note that you have left our site and these websites have their own privacy policies.
We do not accept any responsibility or liability for these policies or websites. Please check their policies before you submit any personal information to these websites.