Krank Limited ("we", "us", "our") are committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.krank.com (our "Site") you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Krank Limited, a company incorporated and registered in England and Wales with company number 10154742 and whose registered office is at C/O Taylor Vinters LLP, Merlin Place, Milton Road, Cambridge, CB4 0DP.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information you give us. You may give us information about you by filling in forms on our Site, responding to content (such as posts from other users) on it, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Site, subscribe to any of our services, and when you report a problem with our Site. The information you give us may include your name, e-mail address, mobile or landline telephone number, any connections you have or networks you are a part of, and your financial and credit card information.
- Information we collect about you. With regard to each of your visits to our Site we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Information we receive from other sources. We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
- to notify you about changes to our service; and
- to ensure that content from our Site is presented in the most effective manner for you and for your computer.
- Information we collect about you. We will use this information:
- to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our Site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
- to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.
- Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
- Information you post. When you post information and communicate through our services, you choose the audience who can see what you post. For example, when you post on our Site, you select whether the post can be seen by the general public (including those who have not subscribed to our services), all of your connections, or select connections of your choosing. When you share information with select connections, only the connection you choose can view the information you have posted.
Public information (information you share with the public, including those who have not subscribed to our services) can be viewed by the general public, including that are not registered users of our services, and can be seen or accessed through online search engines, APIs, and offline media, such as on TV.
If you comment on, or interact with, another member's post on our Site, that member can select the audience who is able to view your comment or interaction. If the member's post is public, your comment or interaction will also be public.
Other members who are able to see your post may share it with their own connections. For example, a dealer may share a post relating to the sale of heavy plant machinery with their connections who are buyers. If you have an issue with another member's shared post, please contact [email protected]
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- Analytics and search engine providers that assist us in the improvement and optimisation of our Site; and
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Krank Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
We will not disclose your personal information, or aggregated information about our users, to any third party advertiser or advertising networks.
WHERE WE STORE YOUR PERSONAL DATA
When you upload your client/customer databases to our Site, these will be saved and stored on a secure SMTP server. We will then access and use the data you upload on the STMP server solely for the purposes of sending out HTML emails and auctions invitations to your clients/customers on your behalf.
All other information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SHA 256. The SHA (Secure Hash Algorithm) is one of a number of cryptographic hash functions. A cryptographic hash is like a signature for a text or a data file. SHA-256 algorithm generates an almost-unique, fixed size 256-bit (32-byte) hash. Hash is a one way function - it cannot be decrypted back.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.